Welcome to Swish.ai (hereinafter: “The Website“) owned and managed by Swish.AI Ltd. (hereinafter: “Website’s Management“, “we” or “us”), its email address DPO@swish.ai and mailing address at Lipsky 14/3, Tel Aviv, Israel.
The terms and conditions governing the use of the website are set in the website’s terms and conditions.
1. Why we collect personal information?
2. What personal information we collect and/or process?
The personal information we process is divided into the following categories and will be processed according to the purposes as listed above and as detailed bellow:
|Personal information category||Description of category||Legal basis for processing||Purpose|
|Contact Information||Full name, address, phone number and Email address.||Consent, legitimate interest||To communicate with you and in order to provide our product or services or to allow the provision of the products or services of a third party.|
|Website Usage||Technical data (such as IP address, cookie data, device used to access the service, operating system etc.) website interactions.||Consent, legitimate interest||To provide you with a better user experience and improve the website's functionality.|
|Location Data||The location from which you access our website.||Consent, legitimate interest||To provide you with a better User experience and to protect the Website.|
3. How we collect personal information?
4. Cookies and other tracking technologies
To disable cookies, you can use the cookie consent tool that collects consent as to the placing of cookies on your device, and provides specific information on the cookies used on the Website. However, if you disable cookies, you may not be able to access features on our Website correctly or at all.
We may also use a technology called web beacons to collect general information about your use of our Website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers, members, and visitors.
5. How do we store personal information and for how long?
Only our employees and service providers have access to personal information, on a need to know basis. Meaning, only those who need to use the personal information for the purposes listed above can access the necessary personal information for the specific purpose.
Personal information is kept and processed as long as it is necessary for the purpose it was collected for. In order to determine the appropriate retention period for personal information, we consider the following criteria: the volume, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we collect and process personal information, the timeframe during which we may require such personal information in connection with potential litigation, and applicable legal requirements.
At your request, we will delete your personal information, either in full or such parts that may render it non-identifiable, unless we are legally allowed to keep the personal information, including in the following cases:
6. International Transfers
We may transfer your personal information to countries outside of the country in which you reside (including outside of the European Economic Area (EEA) or the United Kingdom (UK)), that do not provide the same level of data protection as the country in which you reside and are not recognized by the European Commission and/or the applicable UK authority as providing an adequate level of data protection.
Our transfers of personal information outside of the EEA or the UK are done for the performance of a contract or implementation of pre-contractual relations with you, based on your consent, or subject to safeguards that ensure the protection of your personal information, such as standard contractual clauses approved by the European Commission.
7. What are Your rights regarding the personal information?
Certain privacy laws, including the GDPR and UK GDPR, provide users with rights related to their personal information. To the extent that such laws apply to your personal information, you may have the following rights:
If you wish to exercise any of the rights set out above, please contact us using the Contact Information below.
8. Providing information to third parties
9. Direct Marketing
We may use your personal information, such as your full name, email address, etc., ourselves or by using our third-party partners, for the purpose of providing you with promotional materials concerning our Website and Services.
At any time you may request to unsubscribe and discontinue receiving such communications, by contacting us or by clicking the appropriate link in the massage sent to you.
10. Contact information:
Address: Lipsky 14/3, Tel Aviv, Israel
Telephone: +972 (73) 374 4405
You have the right to make a complaint at any time to data protection authorities. We would, however, appreciate the chance to address your concerns before you approach a data protection authority, so please contact us in the first instance.
Last updated: 16/08/2023.