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SWISH IN ACTION

Reduce the costs of running your ITSM operation


Swish.ai enables organizations to operate more strategically and advance IT Service Management activities to the next level.

AI-Powered ITSM Optimization


Today’s AIs have become adept at collecting and delivering data. However, ITSM leaders often struggle to convert this data into actionable insights. While information gathering is helpful, it doesn’t represent the benefits of using machine learning. The actual test of an AI is if it can be left to function autonomously, without human intervention…..and improve. Swish AI is one of the few which has successfully passed this test.

Read about how Swish's AI can autonomously reduce ticket volumes, resolve problems more quickly, reduce the total cost of ownership, and improve overall customer experience while getting better over time.

Find out how Swish.ai can reduce your company’s:
  • Monthly ticket volume
  • Mean time to resolve(MTTR)
  • Total cost of ownership
  • Ticket backlog
  • Ticket hops

While improving:
  • Customer experience
  • End-user productivity
  • First-contact and first-level resolution
  • Knowledge management
  • Problem management

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