Streamline your ITSM operations with game-changing intelligence!

It’s time to unlock the full potential of your ITSM data. Use AI to uncover insights and revolutionize your service management for greater success.
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meet swish.ai

Step Up Your ITSM HyperAutomation Game

Leverage Swish’s unique capabilities such as NLP and Process Mining across your ITSM ecosystem to transform your data into HyperAutomation Intelligence.
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SWISH your ITSM for BETTER ROI

Cover Your Full HyperAutomation Potential By Uncovering Your Hidden Insights

prevention

Incident Prevention

As part of your Continual Service Improvement strategy, you are tasked to uncover what your top preventable Incidents are in each of your global regions. With Swish.ai you will not only find all your major preventable incidents but you will get the Intelligence you need to significantly reduce their impact on your company.
deflection

Ticket Deflection

Are you trying to understand how to implement a winning self-service strategy? Swish.ai gives you the Intelligence you need to know exactly where and how to direct your customers to your knowledge base and other resources, all while keeping customer satisfaction high.
automatoin

Process Automation

HyperAutomation is your top priority but it’s challenging to know where and how automation can help plug the gaps you have in your global ITSM organization. Swish.ai will not only uncover many Shift-Left opportunities but can also map out the business case for a positive ROI on each potential project.
augmentation

People Augmentation

Your team has to dedicate precious resources on manual ticket dispatching, ticket triage and post close analysis. Not only will Swish.ai help free up time for your team but you’ll be able to monitor your team’s workload and understand their true skill-sets, driving better onboarding and ongoing training for everyone.

How Swish.ai Works

Streamline Your ITSM Performance Without Changing Your Platform: Swish Makes it Possible!

Why You Need HyperAutomation Intelligence

without Swish.ai

with Swish.ai

  • Insights

    • Structured data only
    • Manual Categorisation
    • Tested on Different Screen Sizes

    AI

    • Many Customization Options
    • Smooth & Friendly User Experience
    • Outstanding Performance

    Real-time

    • Ready Made Templates Included
    • Build Web Pages With Less Effort
    • Could be Used for Any Purpose
  • Insights

    • Works Pefectly on Smart Devices
    • Cross Browsers Compatibility
    • Tested on Different Screen Sizes

    AI

    • Many Customization Options
    • Smooth & Friendly User Experience
    • Outstanding Performance

    Real-time

    • Ready Made Templates Included
    • Build Web Pages With Less Effort
    • Could be Used for Any Purpose

Unlock The Power Of Your ITSM

Discover how Swish.ai boosts your IT delivery experience

Analyze to unleash insights

The Swish.ai platform evaluates your historical ITSM ticket data to create and inform dynamic AI models that capture insights about your unique environment, even as it evolves.

Understand to accurately classify

Swish.ai’s patented solution goes beyond NLP to understand your company lingo. It improves the understanding of each underlying ticket issue and identifies the best action accurately on your HyperAutomation journey.

Empower all stakeholders

Swish.ai gets end-to-end visibility into your processes and see how they are contributing to concrete business outcomes.

Monitor to maintain control

Get real-time visibility and alerts with Swish comprehensive real-time dashboards.

Unleashing the Power of Hyperautomation Intelligence in ITSM: 10 Initiatives to Transform Your Operations

  • eBook

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