Leverage Swish’s unique capabilities such as NLP and Process Mining across your ITSM ecosystem to transform your data into HyperAutomation Intelligence.
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SWISH your ITSM for BETTER ROI
Cover Your Full HyperAutomation Potential By Uncovering Your Hidden Insights
Incident Prevention
As part of your Continual Service Improvement strategy, you are tasked to uncover what your top preventable Incidents are in each of your global regions. With Swish.ai you will not only find all your major preventable incidents but you will get the Intelligence you need to significantly reduce their impact on your company.
Ticket Deflection
Are you trying to understand how to implement a winning self-service strategy? Swish.ai gives you the Intelligence you need to know exactly where and how to direct your customers to your knowledge base and other resources, all while keeping customer satisfaction high.
Process Automation
HyperAutomation is your top priority but it’s challenging to know where and how automation can help plug the gaps you have in your global ITSM organization. Swish.ai will not only uncover many Shift-Left opportunities but can also map out the business case for a positive ROI on each potential project.
People Augmentation
Your team has to dedicate precious resources on manual ticket dispatching, ticket triage and post close analysis. Not only will Swish.ai help free up time for your team but you’ll be able to monitor your team’s workload and understand their true skill-sets, driving better onboarding and ongoing training for everyone.
How Swish.ai Works
Streamline Your ITSM Performance Without Changing Your Platform: Swish Makes it Possible!
Why You Need HyperAutomation Intelligence
without Swish.ai
with Swish.ai
Insights
Structured data only
Manual Categorisation
Tested on Different Screen Sizes
AI
Many Customization Options
Smooth & Friendly User Experience
Outstanding Performance
Real-time
Ready Made Templates Included
Build Web Pages With Less Effort
Could be Used for Any Purpose
Insights
Works Pefectly on Smart Devices
Cross Browsers Compatibility
Tested on Different Screen Sizes
AI
Many Customization Options
Smooth & Friendly User Experience
Outstanding Performance
Real-time
Ready Made Templates Included
Build Web Pages With Less Effort
Could be Used for Any Purpose
Unlock The Power Of Your ITSM
Discover how Swish.ai boosts your IT delivery experience
Analyze to unleash insights
The Swish.ai platform evaluates your historical ITSM ticket data to create and inform dynamic AI models that capture insights about your unique environment, even as it evolves.
Swish.ai’s patented solution goes beyond NLP to understand your company lingo. It improves the understanding of each underlying ticket issue and identifies the best action accurately on your HyperAutomation journey.
Unleashing the Power of Hyperautomation Intelligence in ITSM: 10 Initiatives to Transform Your Operations
Complete the form to download our eBook now!
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